Privacy Policy

Translation for convenience — the German version is legally binding.

1. General Information

The protection of your personal data is important to us. This website processes personal data exclusively in accordance with the applicable data protection regulations, in particular the EU General Data Protection Regulation (GDPR).

2. Controller

Hashmi Freight Systems (operating under the brand 'HFS Global')
Owner: Abdullah Muhammad Hashmi

Altländer Str. 51
21614 Buxtehude
Germany
Email: info@hfs-global.de

3. Collection of Personal Data

When you contact us via contact forms, email, WhatsApp or quote requests, the following data may be collected:

Name
Company name
Email address
Phone number
Shipment information
Uploaded documents

This data is processed exclusively for preparing quotations, logistics coordination, customer communication and operational purposes.

4. Purpose of Data Processing

Your data is processed for:

Quote requests
Shipment coordination
Customs and logistics documentation
Communication regarding our services
Invoicing and operational handling

5. Disclosure of Data

Where operationally necessary, personal data may be shared with the following parties:

Shipping lines
Airlines
Transport service providers
Customs authorities
Logistics partners

6. Storage & Security

We use digital tools and cloud-based platforms to securely manage operational and customer-specific data. Appropriate technical and organisational measures are in place to protect stored information.

We operate a password-protected login portal for business customers. Access is granted by invitation only. In the portal we process:

name, email address and company affiliation of the user account
shipment, invoice and document data of your company
uploaded documents and messages to our team
technical sign-in data (e.g. time of last sign-in)

If you request access via the 'Request access' form, we store your details in order to process the request. If no access is set up, we delete them once the request has been completed.

Legal basis is Art. 6(1)(b) GDPR (performance of a contract or pre-contractual measures).

Hosting: Portal data is stored with Supabase (Supabase Inc.) on servers in Frankfurt am Main (EU). Supabase processes the data solely on our behalf and on our instructions under a data processing agreement pursuant to Art. 28 GDPR. As Supabase Inc. is based in the USA, access from a third country for maintenance and support cannot be entirely ruled out; this is covered by the EU Standard Contractual Clauses. More information: supabase.com/privacy

Retention: Your data is stored for as long as your customer account exists. After the account is deleted, it is erased unless statutory retention obligations apply (e.g. 6 or 10 years for commercial and tax records under German law).

Sign-in in the browser: To keep you signed in, the portal stores a session token in your browser's local storage. This is strictly necessary (Section 25(2) No. 2 TDDDG) and is deleted when you sign out. See our Cookie Policy for details.

8. Cookies & Analytics Tools

This website may use cookies and analytics tools to improve the usability and performance of the website. Users can disable cookies via their browser settings.

For detailed information, please see our Cookie Policy; you can also adjust or withdraw your selection at any time via the 'Cookie Settings' button in the footer.

9. Your Rights

Under the GDPR, you have the right to:

Access to your stored data
Rectification of inaccurate data
Erasure of your data
Restriction of processing
Objection to processing
Data portability

Requests can be sent to the following email address: info@hfs-global.de

10. Contact

For any questions relating to data protection, please contact us at: info@hfs-global.de